As a reminder: All City facilities are closed to walk-in business. If you can get your need met online please make an appointment with the appropriate department. 

Contact Us

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Utilities Administration OfficesThe Administrative Offices of the Utilities Department (water/sewer treatment) are located at the Easterly Wastewater Treatment Plant, 6040 Vaca Station Road, in Elmira. The phone number is (707) 469-6400. Regular office hours are 8:00 a.m. - 5:00 p.m., Monday - Friday.

City staff responsible for all financial and billing aspects of water/sewer service are located at City Hall in the Finance Division. For billing questions or to start, stop, or change services for water and sewer for residential and commercial customers please call 707-449-5128.

For Water Quality questions: 707-469-6400

To report a water or sewer emergency: 707-449-5200

City’s Hearing Impaired Access Devices (TTY): 707-449-5162

City of Vacaville Walk In/Drop Box locations:

City Hall, 650 Merchant Street

Ulatis Cultural Center, 1000 Ulatis Drive

McBride Center, 91 Town Square Place

Three Oaks Community Center, 1100 Alamo Drive

 Utilities Main Number    707-469-6400
 Utilities Fax Number    707-469-6480
 Curtis Paxton, Director of Utilities  707-469-6412
 Justen Cole, Assistant Director of Utilities  707-469-6404
 Christina Castro, Senior Civil Engineer  707-469-6470