Building Division - Automated Phone System

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The Automated Phone System allows customers to schedule inspections, access inspection results,
and cancel inspections.

(707) 999-7113
This service is available 24 hours a day.

All inspections shall be scheduled using the Automated Phone system. However, the Planning Division - (707) 449-5140 - and Fire Department - (707) 449-5452 - aren't always able to accommodate next-day inspection requests. Call those departments directly to coordinate your inspection date and time. 

Before phoning in you will need:

  1. Touch Tone phone
  2. Permit Number (click here to see the location of permit number on your permit card)
  3. Three Digit Inspection Code. (if you want to schedule, reschedule or cancel an Inspection) You can find three digit inspection codes on your permit card. The inspection card will be provided to you by the Building Division at permit issuance time.

After calling (707) 999-7113 you will have the following choices:

  1. To schedule an inspection
  2. To cancel an inspection
  3. To get inspection results

    Push "0" to talk to a staff member

     Push "*" to return to the main menu at any time

To Schedule an Inspection

        You will be asked to enter the permit number followed the # key.

        The permit number and job site will read back to you.

        Push 1 if the permit number is correct

        Push 2 to reenter the permit number

You will be ask to enter the three digit inspection from you’re your permit followed by the # key.

You will be asked to enter 1 for inspection on the next working day. Or listen for instructions on how schedule an inspection for two weeks ahead.

You will be given a confirmation number.

You will be given the following choices:

  1. To leave a message for the inspector.
  2. To repeat the confirmation number.
  3. To schedule another inspection on this permit.
  4. To schedule an inspection on another permit.
  5. To return to the main menu.

            To end this call, hang up.

To Cancel an Inspection

You will be asked to enter the permit number followed the # key.

The permit number and job site will read back to you.

Push 1 if the permit number is correct

Push 2 to reenter the permit number

You will be asked to enter the three digit inspection you want to cancel followed by the # key.

You will be given a confirmation number.

You will be given the following choices:

  1. To cancel another inspection on this permit.
  2. To cancel an inspection on another permit.
  3. To return to the main menu.

            To end this call, hang up.

To Get Results of Inspections

You will be asked to enter the permit number followed the # key.

The permit number and job site will read back to you.

Push 1 if the permit number is correct

Push 2 to reenter the permit number

You will be asked to enter the three digit inspection you want to cancel followed by the # key.

You will be given the following choices:

  1. To get result another inspection on this permit.
  2. To get result an inspection on another permit.
  3. To return to the main menu.

            To end this call, hang up.