THE CITY OF VACAVILLE'S CORE VALUES
Public Works Incorporates The City's Core Values and Our Mission in All of Our Successes.....
RESPONSIVE - We are respectful of our customer's, be it the public or City internal departments; we do this by actively listening and responding to their requests in a timely and professional manner
INCLUSIVE - We strive to communicate early and often with all stakeholders who are impacted by our actions and decisions at any level. We collaborate with our customers and consider their needs and desired outcomes as we manage those projects on our customers' behalf
INNOVATIVE - We understand that the best solution is rarely the easiest solution, we therefore take the extra step to identify the solution benefitting the most people. We are resourceful and always open to new and better ways of performing our duties - at the same time respecting time honored traditions by ignoring neither those things that have worked well in the past nor past failures
ACCOUNTABLE - Our actions are aligned with our words, in this way we honor our commitments to our customers. We strive to deliver on schedule and within budget. We take ownership of the project challenges; we are resolved to follow them through to completion, and we celebrate our accomplishments together as a Department.
Vacaville has long prided itself in being a community known as a "great place to live." The City's strategic mission and vision focus is on enhancing the quality of life for the overall community.
The Department of Public Works provides a wide range of services that affect the quality of life Vacaville residents enjoy. To reinforce the City's effort to provide a good place for residents to live and businesses to grow, the Department of Public Works has established as its Mission Statement: "Service is Our Business." Our department mission reflects our commitment to maintain and improve the City's infrastructure, while serving the on-going needs of our customers.
In addition, we have established four supporting goals to further guide our efforts:
- To gain and hold our customer's respect, and honor our obligations by reaching out to our customers through education, solicitation of input, responsive feedback, and understanding customer needs.
- To remain competitive in our services and excel in quality, we will continue to provide efficient, productive, and effective services.
- To lead proactively by seeking innovative solutions to ever changing needs of our customers and reduction in resources.
- To treat our employees as our greatest resource and share the Department's success with them.
Thank you for visiting our website. We, at the Public Works Department, take pride in the service we provide to our residents and neighbors to help make this City a very special place to live and work.
For more information, e-mail us at email@example.com.