As a reminder: All City facilities are closed to walk-in business. If you can get your need met online please make an appointment with the appropriate department. 

Job Application FAQs

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General Vacaville HR Questions

How do I find out what jobs are available and where do I begin?

Everything starts at our City website –   Click on the “Departments” button on the top tool bar and select “Administrative Services/Human Resources”. From here, you will find links to Job Opportunities (open to the public) or Promotional Job Opportunities (for City Employees only).  

A list of available positions can be viewed 24 hours a day; 7 days a week from any computer with Internet access.

What if I am interested in a position that is not currently on the City job list?

If you wish to receive notification when a job you are interested in becomes available, click here: Job Notification Request and follow the online directions.

You can also LIKE the City’s Facebook Page and/or Follow @VacavilleJOBS for quick notice on newly opened jobs.

How do I submit documents that are required for my application?

If the recruitment requires documentation to be submitted with your application (such as DMV printout, typing certificate, certifications, DD214 information, etc.), these can be submitted in one of several ways*:

1)    Scanned in as an attachment with your online application (you do this when you apply); or

2)    Faxed to Human Resources at (707) 449-5306; or

3)    Delivered/mailed to the City of Vacaville Human Resources, 650 Merchant St., Vacaville, CA 95688

* The City of Vacaville is not responsible for problems associated with mail service/delivery and/or fax or computer-related problems.  Postmarks will not be accepted.

How do I request ADA Accommodation?

It is the policy of the City of Vacaville that all employment decisions and personnel policies will be applied equally to all City employees and applicants and be based upon the needs of City service, job related merit, and ability to perform the job.

APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process must contact Human Resources at (707) 449-5101 or to request accommodation. The request must be received no later than one (1) business day after the final filing date. Applicants will be contacted to discuss the specifics of the request.

What kind of benefits does the City of Vacaville offer to employees?

Follow this link for additional Benefits Information.

How will I be contacted regarding the status of the position I applied for?

Email is our primary form of contact. We send status notifications, including invitations to tests and interviews via email.

Can I submit a resume?

You may either attach or cut and paste a resume into your application. Please note that submitting a resume does not substitute for completing the entire application form. 

Where can I get a typing certificate?

A few local agencies that we know do typing tests. Typing Tests 

How can I get assistance in completing my application?

You can request assistance at the City of Vacaville Human Resources located at 650 Merchant Street, Vacaville. You may also call the City of Vacaville at (707) 449-5101 during our business hours of 8:30 AM - 5:00 PM, Monday through Friday.

For questions and support with the or Neogov website please contact their customer support at (855) 524-5627.

How do I change my address, phone or email information?

If the position is currently open, you may login to and make the changes to your master profile. You may also contact Human Resources at 707-449-5101 during business hours of 8:30 AM - 5:00 PM, Monday through Friday.

I missed the deadline - can I still apply?

No. As with any position, once a closing date has passed, no application will be accepted or considered. Please continue to visit the City website and apply for new jobs as they become available. You may also want to complete a  Job Notification Request to automatically be notified when a position you are interested in becomes available.

Will I automatically be considered for other positions if I previously submitted an application?

No. Each time we list a job opportunity and you are still interested in being considered you should apply. To ensure you will be considered for other positions, watch our Job Opportunities site or fill in a Job Notification Request. You must submit a separate application for all positions you are interested in.

Online Application Use

Who will see my application if I use the online application process?

All information is maintained on a secure web server. Only Human Resources and other City department users authorized to review specific information related to job openings will have access. The City of Vacaville does not share its database with other companies or localities.

What information will I be asked to provide?

You will be asked to provide personal information such as name, address, phone number, etc.  You will also be asked to provide information about your education, employment history, and references.  An email address will also be required. You will shorten the time it takes to complete your application if you gather this information before beginning the online process.

What if I do not have a computer or access to the web?

There are a number of ways to access the City of Vacaville website:

  • Free computers are available for use at all Vacaville City and Solano County Public Libraries. Evening and weekend hours are available. Click here to see a listing of branches and their hours. Be prepared to sign up to use a computer and be aware that there may be a time limit.

  • Family and friends may also have Internet access available for you to use.

  • Paper applications can still be requested in person at the Human Resources Department or by calling (707) 449-5101. Paper applications can be submitted via hand-deliver to Human Resources at 650 Merchant St., Vacaville, CA 95688, mailed to this address or faxed to (707) 449-5306. All applications must be received by the final filing date noted on the posting.

Do I need an email account to set up a "user account" to apply online?

YES.  IMPORTANT! User accounts are established for one person only and should not be shared with another person or email address. Multiple applications with multiple users and email addresses may jeopardize your status in the recruitment process for any positions you apply for.

What if I don’t have an email account?

To apply online you must create an email account.  Email is our primary method of communication with applicants. There are a number of free email services available to the general public. Though we cannot endorse any particular vendor, you may want to follow these links for more information:  Gmail  Yahoo Mail, and AOL AIM Mail.

How do I set up a “user account” to apply online?

To set up your own personal “user account” to apply online go to: Then click on Create an Account Here. [c3]  Fill in the form and then click the Save button to set up your own personal account. Your account in now active and you can create an application.

Another way to set up an account is through the APPLY button on all open job announcements.  From there, you can log-in to an existing account, create a new account (if you don’t have one already) and view additional online employment application tips.

For questions and support with the or Neogov website please contact their customer support at (855) 524-5627.

Remember to keep a record of your username and password once you have set up an account. You will need it to apply for other positions or to check the status of your application and when you re-enter the system, you will need to input this information exactly as it was originally entered.

How do I create my application and how long will it take?

On average, allow approximately 30-45 minutes to complete your application.

We encourage you to complete each part of the application in detail. You can add additional work history and education as needed. Please start with most recent experience/educational information when prioritizing your information. Each time you input information, you will need to click on the Save & View Application button. If the system is inactive over 30 minutes, it will automatically log you off and will only keep information from the last time you clicked on Save & View Application. For additional details click Online Employment Application Guide on the initial page after clicking Apply.

How do I save my information?

If at any time you need to exit out of the application form, click the Save button at the bottom of the form. All of the information that you have inputted up to that point will be stored. You can return to your application later by logging into your account with your Username and Password.

How can I verify that my application has been received?

If you submitted electronically, you will receive an email confirmation shortly after submission. To verify the positions you’ve submitted applications for, login to: using your user ID and password. Then click on Application Status to view the status of your submitted applications.

All application materials (including resumes and supplemental documentation) must be received by the posted close time and date. Late application materials will not be considered. The Human Resources Department is not responsible for failure of other agencies, internet service providers or postal services to forward applications by the deadline.

How can I edit or delete the information on my “already submitted” online job application?

Submitted applications cannot be edited. If the recruitment is still open and you would like to turn in supplemental items or have a change in contact information, please contact Human Resources at (707) 449-5101 during business hours of 8:30 AM - 5:00 PM, Monday through Friday for guidance. 

How can I review the status of recruitment, my account or application?

To check on the status of a particular recent recruitment you may also login at and then click on Application Status to see the status of your submitted applications.

Do I have to submit a separate application for each open job?

Yes. However, once you create an account, you may build an application and submit that application for multiple jobs by clicking on the ‘Populate’ button to automatically populate the new application with information from your previously created application. Review and update your application as necessary. Once your account is created, applying for open recruitments is quick and easy.

Ready to return to the Job Opportunities Page?

Vacaville Jobs Online