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Utilities Administration OfficesThe Administrative Offices of the Utilities Department (water/sewer treatment) are located at the Easterly Wastewater Treatment Plant, 6040 Vaca Station Road, in Elmira. The phone number is (707) 469-6400. Regular office hours are 8:00 a.m. - 4:30 p.m., Monday - Friday.

City staff responsible for all financial and billing aspects of water/sewer service are located at City Hall in the Finance Division. For billing questions or to start, stop, or change services for water and sewer for residential and commercial customers please call 707-449-5128.

For Water Quality questions: 707-469-6400

To report a water or sewer emergency: 707-449-5200

City’s Hearing Impaired Access Devices (TTY): 707-449-5162

City of Vacaville Walk In/Drop Box locations:

City Hall, 650 Merchant Street

Ulatis Cultural Center, 1000 Ulatis Drive

McBride Center, 91 Town Square Place

Three Oaks Community Center, 1100 Alamo Drive

 UTILITIES DEPARTMENT CONTACT INFORMATION    
 Utilities Main Number    707-469-6400
 Utilities Fax Number    707-469-6480

 Royce Cunningham, Director of Utilities

royce.cunningham@cityofvacaville.com   707-469-6412
 Steve Sawyer, Assistant Director of Utilities steve.sawyer@cityofvacaville.com    707-469-6418
 Justen Cole, Senior Civil Engineer justen.cole@cityofvacaville.com  707-469-6404