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Comcast to open store at Nut Tree

New location to open Nov. 28

Post Date:11/07/2017 3:58 PM

Effective November 28, 2017, the new Comcast Store will open in The Nut Tree Center at 1670 E Monte Vista Avenue, Suite #101, Vacaville, CA. 95688.

The new Comcast store location will allow customers to interact and experience for themselves, the wide array of Comcast services including:

  • XFINITY services (video, High Speed Data and Comcast Digital Voice)
  • Home Theatre Setting
  • Ultra-High-Speed Data Service
  • Home Point Security and 3D Television Programming

This full service store will also offer our customers a convenient location to make payments, pick up and return equipment and submit any concerns or inquiries. In addition to our new store opening, we are re-launching our self-service options. Customers can pay their bill online, order additional equipment by phone or online, have equipment conveniently delivered to their home and return any excess equipment by calling and requesting an Equipment Return Kit.

Here is how it works:

  • Self-Install Kit- The most convenient and cost effective installation for customers adding or upgrading services. This option eliminates the need to wait for a technician. The kit is available for all three products (video, High-speed Data, Voice) and is mailed to the customer with the necessary equipment and direction for self-installation. The kits are delivered via UPS delivery and arrive in 3-5 business days. Using this option no longer requires the customer to be home for the 2-4 hour appointment window.
  • Equipment Return Kit- Available to customers who are disconnecting or downgrading a product where equipment is no longer being used. Kits are forwarded to the customer and each kit is designed to house the equipment to ensure secured delivery back to Comcast. Additionally, kits contain a Customer Instruction Letter with directions, bubble wrap, two strips of shipping tape, and a pre-paid UPS Return Label
  • 24 hour online payment options at (www.comcast.com)
  • Access to a Live Customer Account Executive 24-hours a day via our 800 number (1-800-COMCAST)